Privacy Policy

Effective date: January 1, 2025

1. Overview

This Privacy Policy explains how EchoEtch Labs, Inc. (placeholder legal name) collects, uses, and protects information when you use the EchoEtch service. Replace placeholder company details with your official information.

2. Information we collect

We collect account information (such as name and email), billing details through our payment processor, and content you submit (scripts, prompts, and related data). We also collect usage data such as pages visited, feature usage, and device information.

3. How we use information

We use your information to provide and improve the service, generate videos, manage subscriptions and credits, provide support, and communicate updates.

4. Sharing and processors

We share data with service providers that help us run the platform, such as cloud hosting, payment processing, analytics, and AI providers. We only share what is necessary to deliver the service.

5. Data retention

We retain data for as long as needed to provide the service and meet legal obligations. You can request deletion of your account by contacting support@echoetch.com.

6. Security

We use administrative, technical, and physical safeguards to protect your data. No system can be guaranteed secure, so use the service at your own risk.

7. Your choices

You can update your account information at any time. If you need access, correction, or deletion requests, contact us at support@echoetch.com.

8. International transfers

Your information may be processed in countries where EchoEtch or its service providers operate. By using the service, you consent to these transfers.

9. Changes to this policy

We may update this policy from time to time. Material changes will be posted on this page with a revised effective date.

10. Contact

For privacy questions, contact support@echoetch.com. Mailing address (placeholder): 123 Placeholder Avenue, Suite 100, San Francisco, CA 94107, USA. Jurisdiction (placeholder): State of California, USA.